Tenant Management

Welcome to the Tenant Management section! Here, you will learn all about managing tenants within the RoSaaS platform. Gain insights into tenant details, subscription information, and how to optimize their experience. This documentation empowers you to efficiently handle your tenants and ensure a seamless SaaS experience.

Tenant and Tenant Management #

In the context of the RoSaaS platform, a tenant refers to a distinct client or user who has access to your Software as a Service (SaaS) offerings. Managing tenants effectively is essential for optimizing their experience and ensuring seamless interactions within your platform.

Adding a New Tenant #

To add a new tenant, follow these steps:

1. In the left-hand navigation menu, click on the “Add Tenant” button.
2. A form will appear with the following fields:
   • Title: Enter the title or name of the new tenant. This can be a descriptive name that helps identify the tenant.
   • **Unique Name *:**Provide a unique identifier for the tenant. This identifier is crucial for backend systems and databases to distinguish between different tenants. It should be a string without spaces or special characters, and it can accept hyphens (-) and underscores (_). This unique name serves as an unambiguous reference for the tenant and helps maintain separation and organization within the system.
   • Product *: Select one of the available digital products that the tenant will have access to. This product selection determines the features and services available to the tenant.
3. After filling in the required information, click the “Submit” button to add the new tenant to the RoSaaS platform. If you decide not to proceed with adding the tenant, you can click the “Close” button to cancel the operation.

Tenant List #

The “Tenant List” in the left-hand navigation menu provides a comprehensive view of all existing tenants within the RoSaaS platform. Each tenant entry typically includes details such as the tenant’s title, unique name, and the products they have subscribed to.

Tenant Details Page #

When you select a specific tenant from the “Tenant List,” you will be taken to the “Tenant Details” page. This page consists of the following sub-tabs:

Details Tab #

In the “Details” tab (for more details, see Tenant Details Tab), you will find detailed information about the selected tenant, including their title, unique identifier, subscribed products, creation and update dates, and more.

Product Tabs #

The “Product Tabs” (for more details, see Tenant’s Product Tabs) provide insights into the digital products that a tenant has subscribed to, offering information about subscription status, health checks, and subscription history.

With the tenant management features, administrators can efficiently handle tenant-related operations, such as adding new tenants, viewing details of existing tenants, and managing their product subscriptions. This comprehensive control empowers platform administrators to optimize the SaaS offerings and provide a seamless experience for their tenants.